Posted on: Monday 29 September 2008
After 3 years under the new ownership of Folio Hotels, the 54-bedroomed Buckerell Lodge Hotel on Topsham Road has been awarded a 4 star quality level. This follows a covert visit last week by an inspector from the AA.
When grading for 4 star quality the inspector would have paid particular attention to the overall quality of the bedrooms and furnishings, the standard of the food and the hospitality of the staff in all departments. Once he was satisfied that all the above and more was in place, a conversation took place with the General Manager, when the hotel was formally offered the 4 Star status.
General Manager Tony Cannon said: "This 4 star achievement is the culmination of a 3 year programme of refurbishment costing £1.5M and a lot of hard work by an outstanding team of dedicated staff. The plan to take the Buckerell Lodge Hotel from 3 to 4 stars has required a massive culture change and lots of training to which the team has responded superbly. I am very proud of them all. We now intend to build on this by further improving our standards of hospitality so that the Buckerell Lodge becomes the first choice for people who live & work in Exeter as well as visitors to the area."
The Buckerell Lodge Hotel is on Topsham Road not far from Devon County Hall. It was originally a private dwelling, built in 1878 on a site once owned by the famous Veitch family of Exeter. Their legacy lives on in the many trees scattered throughout the 4 acres of landscaped gardens. More recently the hotel has become known locally for its business meetings, private dining facilities and as a superb wedding venue.